THE DYSON DOCTOR REFURBISHMENT PROCESS. All work is carried out in our new purpose-built workshop by a professional team of experienced service engineers, and you can be assured of the very best refurbished Dyson cleaner with excellent performance and reliability. First of all, the cleaner is completely stripped down to its individual component parts and each part is inspected for any signs of damage or wear and tear. Any imperfect parts are discarded and replaced with a new part. All plastic/ABS parts are then thoroughly cleaned using a high-power degreaser and detergent, then deep-rinsed in a high temperature disinfectant bath at 85 degrees centigrade to ensure all traces of dirt and odours are removed.
All gaskets and seals are inspected and replaced if necessary. The motor unit is stripped and checked out, then rebuilt using new bearings and brushes where necessary.The motor is then tested for suction, performance, noise and that it is running at the correct temperature. The clutch assembly is stripped and cleaned, then reassembled with a new Genuine Dyson clutch belt and the bearings lubricated. The brushbar is stripped and cleaned, checked for excess brush wear, and discarded if the brushes are worn, then rebuilt with regreased bearings. The mains flex for the cleaner is inspected for any sign of damage, splits, nicks etc, and discarded if any sign of damage is evident. The cyclone assembly, which is at the heart of the design of all Dyson cleaners is stripped, jetted out with compressed air, then modified internally to Dyson current-production spec, to ensure 100% airflow and no loss of suction power.
When the rebuild process is carried out, the cleaner is tested at all stages of assembly for perfect reliability, and fitted with a washable pre-motor filter and a lifetime post motor filter for low running costs. All of our refurbished Dyson cleaners are fitted with a Dyson Doctor freshener disc, which adds air freshener to your home while you clean.
The cleaner is engraved with the date of production, tested for electrical safety, and a P. T test label affixed according to U. A full set of 2 on-board tools, (combination tool and stair cleaning tool), is fitted to the cleaner. It is then given a final visual inspection and polish and is ready for dispatch.A PDF instruction and maintenance leaflet is available upon request. As this is a used cleaner there may be some slight scratches or imperfections which cannot be removed, no matter how thorough the cleaning process. This will in no way affect neither the performance nor the reliability of your cleaner. FULL SET OF ON-BOARD TOOLS. 1.3 LITRE CLEAR BIN. SUITABLE FOR ALL FLOOR SURFACES. 220 AIR WATTS SUCTION POWER. All orders received before 1pm Mon-Fri will be sent out the same day. Please report any problems caused in transit within 24 hours of your cleaner being delivered. Unfortunately the following surcharges for other areas will be applicable. Other surcharges will apply for: Scottish Isles, Scilly Isles, Channel Isles and Isle of Man. Please do not return your cleaner to us until you have spoken to a staff member and gained authorisation. Should any fault occur within this 2 year period, then we will repair the cleaner free of charge. Customers are liable for the cost of returning the cleaner to us during the 2 years guarantee.
PLEASE DO NOT RETURN YOUR CLEANER TO US FOR ANY REASON WITHOUT HAVING CONTACTED US BEFOREHAND. Please pack the cleaner in the box it was originally supplied in.
The courier will have a pre-addressed label with him, so you do not need to label the box. Exclusions and conditions to the 2 year guarantee. General everyday wear and tear:?
Broken drive belt, choked filter, blockages, etc. Any vacuum cleaner can become blocked, usually by small items of clothing, childrens toys, etc.
Dyson cleaners are extremely simple to unblock, and this is covered in the original Dyson user manual. If you need any further assistance in unblocking your Dyson, please message us and we'll be pleased to help. Use of the cleaner other than domestic usage. Your Dyson cleaner is designed as a domestic vacuum cleaner and cleaners used in pubs, clubs, restaurants etc will not be covered by our 2 year guarantee.Repairs attempted by any third party will result in the guarantee becoming null and void, unless by prior arrangement. We will not pay for any repairs carried out or attempted by anyone other than our own service engineers. Will I receive any tools with my cleaner? We supply all of our refurbished Dyson cleaners complete with a full set of on-board tools, new combination and upholstery/stair tool. How long is the guarantee? We supply all of our refurbished Dyson cleaners with a full 2 years parts and labour guarantee. Please see the full listing for terms and conditions.
Is the cleaner in full working order? The cleaner has been refurbished to the very highest of standards by our team of professional service engineers and is in full working order. The cleaner has also been P. T tested for electrical safety, in accordance with U. What is the cosmetic condition of the cleaner?
As close to perfect as we can possibly make it. As this is a used cleaner there may be some slight marks or imperfections which we cannot remove, no matter how thorough the cleaning process.
This will not affect the performance or the reliability of the cleaner in any way. My cleaner was damaged upon arrival, what do I do?
My cleaner appears to have a fault, how do I get it repaired? The vast majority of problems can be resolved without having to return the cleaner to us, so please do not return the cleaner to us for any reason, without having first spoken to a member of staff. If You're Not Sure If This Is The Correct Dyson For You....